Returns

It's important to me that you're happy with your purchase. As my ceramics are completely handmade, there will sometimes be slight variations in color, size and designs. This is to be expected. However, if you are not satisfied with your purchase and your item is not as you expected, please contact me within 5 days of receiving your purchase, and I will do my best to resolve the issue. 

Pieces in original, unused condition can be returned for shop credit within 5 days of delivery. Please note that shipping will not be refunded, and the buyer is responsible for return shipping costs and safe packaging of the item being returned. 

In the event of the piece being damaged in transit, please take a photo of the damaged item and the box and contact me immediately. I will replace any items that have been damaged due to shipping.

 

 

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